Customer Service Associate

Are you a passionate individual with a heart for exceptional customer service and a deep appreciation
for the Catholic faith? If so, we invite you to be a part of our team at Upper Room – a welcoming and
cherished gift shop dedicated to providing meaningful products.

 Greet customers warmly and assist them in finding products that resonate with their faith and
interests.
 Provide insightful product knowledge and answer inquiries about Catholic beliefs, traditions,
and practices.
 Process transactions accurately and efficiently while maintaining a friendly and compassionate
demeanor.
 Maintain a clean and organized store environment that reflects our commitment to a pleasing
shopping experience.
 Collaborate with the team to create eye-catching displays and contribute to the overall shop
atmosphere.
 Listen actively to customers' needs, concerns, and feedback, ensuring they feel valued and
understood.