Service Advisor

Service Advisor

Are you ready to be part of a rapidly growing faced paced team! We are looking for select individuals who are ready to shed the boring clock punching job and join the Victory Ford Service Team! If you are goal oriented, highly energetic with a strong emphasis on GUEST EXPERIENCE, then we need you!

Responsibilities

· Oversee flow of service department. Ensure that customers receive prompt, courteous, and effective service.

· Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

· Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

· Distribute work between technicians efficiently

Qualifications

· Organized and friendly personality

· Time management skills

· Fantastic communication skills with your customers

· Professional, well-groomed personal appearance.

· Clean driving record

· Willing to submit to a pre-employment background check & drug screen
Job Type: Full-time
Salary: $45,000.00 – $70,000.00 per year
Benefits:

401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance
 

Day range:

Monday to Friday
Weekend availability
 

Shift:

8 hour shift
 
Ability to commute/relocate:

Dyersville, IA 52040: Reliably commute or planning to relocate before starting work (Required)
 

License/Certification:

Driver’s License (Preferred)