Sales Account Representative

OVERALL SUMMARY: The Sales Account Representative’s role is a key member of the Sales team
and will be responsible for growing our business by building successful, long-term client relationships,
while overseeing sales and working to satisfy customers’ needs and requests, responding to their
queries in a timely manner and aspiring to deliver a positive customer experience. Daily outbound calling
to existing 1,500 retailers and soliciting new business. Excellent communication, negotiation, and
customer service skills are a must.
EDUCATION/EXPERIENCE: Bachelor’s degree in Business Administration, Marketing or related field, or
1-3 years sales experience, preferred
JOB DUTIES AND RESPONSIBILITIES:
 Act as the point of contact and handle customers’ individual needs
 Manage a portfolio of accounts to achieve long-term success
 Develop positive relationships with clients
 Generate new business using existing and potential customer networks
 Resolve conflicts and provide solutions to customers in a timely manner
 Report on the status of accounts and transactions
 Set and track sales account targets, aligned with company objectives
 Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
 Suggest actions to improve sales performance and identify opportunities for growth
 Daily outbound calling to existing 1,500 retailers and soliciting new business
 Prepare for and attend shows as needed.
KNOWLEDGE AND SKILLS:
 Hands on experience in sales and an ability to deliver excellent customer experience
 Knowledge of MS Office (MS Excel in particular)
 Understanding of sales performance metrics
 Excellent communication and negotiation skills
 An ability to deliver projects and answer inquiries on time
 Business acumen with a problem-solving attitude
 Reliable, dedicated and strong work ethic

We are looking for people who are passionate about being part of a diverse team, where different
backgrounds, experience and opinions are valued and incorporated into our daily work. We want to
welcome people into our company that like to collaborate, take on challenges and value a wide variety of

global views about consumers, brands, processes and products.
If interested, email your resume to hr@tomy.com.